The Services You'll Receive
1. Claiming your listings
We start by helping you to claim all of your listings in all of the major review sites. This helps you to effectively monitor reviews, and respond to comments. In short, it puts you more in control of your reputation, and gains you extra exposure through your display at those highly trafficked sites.
2. Completing your listings
We assist you with 'perfecting' your listings - which means ensuring that the information is completed to 100%, with pictures, business descriptions, address and contact information. Part of this 'perfecting process' raises your 'organic search ranking' at search sites such as Google - because their algorithm ranks sites on 'back-links' from important top-ranked sites. And during the 'perfecting' process, we place links from those important sites to your site - raising your ranking in Organic searches, ensuring that many more people will see your business online.
3. Getting good reviews out of the ‘filter’
We then immediately start work on the 'filters' for you: You'll notice that you have more good reviews than the good reviews displayed as 'recommended' reviews. That's because review sites are rightly vigilant about ensuring that their reviews are real - who would use review sites if they could not be trusted? But all too often their programs removes good reviews that they shouldn't have. Our techniques allow review sites to realize that many of your good reviews should be displayed, and should count towards your rating. By doing so, we're able to get extra good reviews displaying and counting towards your average ‘star rating’ in a very short space of time.
4. Removing negative reviews
Getting review sites to remove a bad review is generally known to be 'impossible'. Not for us. We're frequently able to spot components within negative reviews which make them good candidates for removal. We’re then very effective at persuading review sites to remove reviews which contain those components. We'll review all of your existing negative reviews, and you can be assured that if some of them qualify for removal, we're the best in the business at making it happen. Other companies will tell you that this is just ‘not possible’. Which may be true, for those other companies: We are the Only company in the market today able to Legitimately Improve reviews & ratings.
5. Monitoring and instantly responding
We constantly monitor ALL of the major review sites to make sure nobody says anything bad about you - and we'll spring into action to get any negative comments reversed if we do. Most often bad reviews are posted simply because the customer didn't feel anyone was listening to them. With your permission, we reach out to them before the ink is dry on their review, and prove that you’re listening. Most often this is enough to persuade the reviewer to remove – or soften – their review.
6. Assistance with your Facebook fan page
We post for you on Facebook to keep good conversations going and provide an active social media presence for your business. We also run a Facebook campaign for you at no extra cost to you - targeting your 'ideal' customers, and driving traffic to your Facebook page. You'll always finish every month with more Facebook 'Likes' than you started with. If you wish to keep posting yourself, that’s a bonus – the more active our clients are, the better the job we can do. All we need is for us to be an ‘admin’ with you, so that we can grow positive sentiment about you via social media, which is necessary for our review process (see 7 below). And don't worry if you don't already have a Facebook fan page for your business - we'll take care of it for you if so.
7. Positive Facebook comments become your new Reviews:
One of our 'secret sauce' ingredients is that when the positive comments from real customers that we encourage appear on your Facebook fan page, we're able to make those comments appear as 'good reviews' at all the review sites. By farming and harvesting positive sentiments in social media - and delivering them as good reviews to appear within the major review sites, your good reviews and good star rating are always improving, every month.
8. Expert Google advertising placement if you want it:
After great reviews and social media, the next-best way to get new customers is a paid campaign on Google. Amateurs mess up and get over-charged by Google. Professionals often over-charge the amateurs. We do neither. If you'd like to run a paid campaign on Google, just ask: Our experts will professionally run it for you at No extra charge. We ask that you cover the costs of credit-card processing, and that's all. We're here to help, not hurt.
9. Your Personal Assistant:
You can rest assured that you'll be getting the best visibility and reviews enhancement that it is possible to have within your industry / business sector. Because we service Thousands of small business customers in the U.S alone, every year. Whatever 'best practices' we've found work well for others in your sector, will become a part of the strategy we'll employ for you - and when we invent a new technique for someone similar to you today, you'll be benefiting from it tomorrow. You'll have a Personal Assistant assigned to your account - who will send you monthly progress reports, and make sure that your reviews are always improving. And when you have a question or comment, they're standing by to assist you and looking forward to hearing from you.
10. Our Guarantee:
We'll improve your reviews and your average star rating, guaranteed, by the end of month 4 - or we'll work for you for free until we do. (Guarantee is conditional upon agreement to the Terms of Service).